Holidays and Short Breaks: 01243 671720

FAQs

Q: “Have you reopened?

A: Following the government guidelines regarding Covid-19, we have now re-opened the campsite. In-line with the new government restrictions, no more than 6 people are permitted to camp together, even if they are in separate units. Our toilet and shower facilities will be open, with social distancing being practised. We would ask that if you have your own facilities that you use them as much as possible to reduce the number of people using our communal blocks. Our play area will remain closed for now due to the difficulty in keeping it adequately sanitised with constant use. We have taken a number of extra precautions around the site, and ask that our customers take extra care to adhere to the social distancing and other government guidelines when staying with us. We would also ask that our customers think of our local community and bring as many supplies as possible from home, as our local supermarkets are not very large and with their current restrictions in place, could struggle to keep up with too much extra demand. We also ask that you bring your own face masks with you to be worn in the facilities where appropriate, and for any shopping in the local villages. Although hand sanitiser will be provided in communal areas around the site, we also suggest bringing your own for use around the site and when out and about. If the government guidelines change, we will keep our advice updated. We look forward to being able to welcome our customers back.

Q: What restrictions are now in place?

A: We have implemented a number of restrictions and changes around the site to help protect our customers and staff once we are open again. We are restricting the number of people in reception to 3 people at any one time, with only one person from each party coming in to check-in, and we have installed a screen between our staff and customers at the desk. We have increased the number of soap dispensers in the toilet blocks and have added hand sanitiser dispensers at every entrance on the buildings for customers to use prior to entering. We will maintain our regular cleaning of the toilet and shower blocks, with added disinfecting and checks between the cleans, and sanitising all fresh water taps around the site regularly. We are keeping a number of our higher risk facilities shut for the time being, such as the shepherds huts, beach trolley hire, phone charging lockers and children’s play area. We have placed many signs around the site to help remind customers, and people using the footpath through the site, to socially distance. We would ask that face masks are worn where possible when using shared facilities, and for families to also stagger their use of facilities instead of all going together. We encourage customers to use their own facilities as much as possible if available. We have also greatly reduced our operating capacity in order to make social distancing easier around the site and facilities. We would like to ask customers to wash their hands regularly and to bring their own masks and hand sanitiser to use when out around the site and using the local village.

Q: “What is your minimum night stay over a bank holiday?”

A: We only operate a minimum night stay over bank holidays, during these times all tickets purchased from the Thursday onwards must have a minimum stay of until the Monday at 5pm.

Q: “Do you take groups?”

A: We are a family site, we do not cater for groups of adults without children or unsupervised groups of children/teenagers under 21 years old, Families wishing to camp near other families are more than welcome as long as there isn’t too many adults.

Q: ‘I would like to book for one week in July”

A: We do not take bookings and work on a first come first serve basis. We have only been full up three times in twenty years and they have all been on late May or August bank holidays.

Q: “What time can we arrive?”

A: We book in from 9am until 9pm.

Q: “Do you allow dogs or charge for them?”

A: We do allow dogs free of charge on the site, however, when in the camping area they have to be on their lead until they reach the allocated dog walking field. All dog mess must be cleared up.

Q: “What time do we need to vacate the site?”

A: All tickets issued will be until 5pm on the date of the ticket which often allows our customers an extra day enjoying the sandy beaches. However, if you are unable to leave by 5pm you will be charged an extra night.

Q: “How far away from the beach are you?”

A: From our reception the beach is around about a 10 minute walk.

Q: “What facilities do you have on the campsite?”

A: We have three toilet blocks consisting of men’s and women’s shower rooms and two wash rooms with sinks and laundry facilities. We also have a children’s sand play area with slides and swings for children up to 12 years of age. We have a free to use dog shower with warm water, free WiFi that covers the whole site, and a shop that sells sweets and camping equipment, and also provides a Calor gas exchange service.

Q: “Do you have a shop?”

A: We have a shop as part of the reception which sells basic camping stock such as airbeds, tent pegs and sweets for all the kids.

Q: “Do you sell fresh produce?”

A: Items like bread and milk can be purchased in East Wittering village where there is a selection of convenient and country stores a 5 minute walk from the reception.

Q: “How much do you charge for pup tents?”

A: As we are licensed per unit, pup tents will be charged the same as standard tents.

Q: “Do you allow gazebos on site?”

A: Due to previous issues, we do not allow gazebos.

Q: “Do you have disabled facilities?”

A: We have radar-key fitted door locks and over-sized showers and toilet cubicles along with specialized delayed door openings.

Q: “Do you have baby changing facilities on your site?”

A: Yes, some of our shower blocks have baby changing facilities fitted.

Q: “Do you have any pictures of the site?”

A: If you follow us @ScottsCamping or like our Facebook page we have updated news, deals and pictures of the camping site.

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